Discover Support for Dedicated Server

Audience

This session is for support/trouble shooting teams. The number of profiles to be trained for each Partner depends on their specific areas of expertise. The partner ensures that a sufficient number of their teams are trained in order to relay to customers (at least one person per job).

Pre-requisites

This training requires knowledge of a server’s hardware components, and knowledge of OVHcloud cloud products.

Training Objectives

  • Take the first steps with OVHcloud Dedicated Server products (also called Bare Metal Cloud)
  • Detail the operating procedures in case of a service or server non-response
  • Present commands to monitor and diagnose server components

Detailed program

  • First Steps with a Bare Metal Server
  • OVHcloud Manager
  • Installation : OS Catalog, BYOiso, BYOimg
  • Backups
  • Secure your Servers
  • OVHcloud Firewall vRack OVHcloud Link Aggregation
  • API Functions
  • Service Down
  • Server Down
  • Troubleshoot: Drives Performance; Drives Checks; RAID; CPU; RAM